Position, purpose & impact

As a Software Engineer in Queue‑it’s Identity & Experience team, you will play a key role in building and evolving the technology that powers our virtual waiting room platform. Your work directly impacts how millions of users experience high‑traffic online moments, ensuring secure, reliable, and seamless access for customers worldwide. You will contribute to developing scalable, high‑performance solutions that can handle extreme traffic spikes without compromising user experience.

Working closely with other engineers and product stakeholders, you will help shape technical decisions and platform capabilities. This role offers a strong balance between hands-on development and collaborative problem-solving. You will report to the Engineering Manager within Product & Technology and be part of a team that values quality, learning, and continuous improvement.

Your toolkit

To succeed in this role, you bring a solid technical foundation and a curious, improvement‑driven mindset.

Education

• Bachelor’s degree in Computer Science or equivalent practical experience.

Experience

• 1+ years of professional software development experience.

• Experience working in agile development environments.

Skills

• Strong understanding of software engineering principles and best practices.

• Experience with web technologies and REST APIs.

• Ability to write clean, scalable, and high‑performance code.

• Familiarity with Git and modern version control workflows.

• Understanding of cloud technologies and cloud‑native concepts (e.g. AWS, Azure, or similar).

• Experience using AI‑assisted development tools such as GitHub Copilot, Claude Code, or similar to improve productivity and code quality.

Certifications

• Relevant cloud or software certifications are a plus, but not required.

The role in action

In your day‑to‑day work, you will:

• Develop and deliver new features for Queue‑it’s virtual waiting room platform.

• Solve complex engineering challenges in close collaboration with your team.

• Write clean, maintainable, and high‑performance code designed to handle large traffic spikes.

• Participate actively in code reviews, architectural discussions, and technical decision‑making.

• Troubleshoot, debug, and resolve critical production issues to ensure platform stability.

• Continuously evaluate and improve existing solutions with a critical and constructive mindset.

• Stay up to date with emerging technologies, industry trends, and engineering best practices.

Why join the Queue

In this role, you will be working from our Vesterbro office in Copenhagen – Queue-it’s largest office and global headquarters. The office is designed to support both collaboration and focus, with open workspaces, quiet rooms, and areas dedicated to deep work. You’ll also find a ping pong table, foosball, and regular social activities that bring colleagues together.

At Queue-it, you’re trusted to work in a way that suits you best, supported by a strength-based approach and a flat hierarchy inspired by Danish work culture. You’ll be part of a global, collaborative environment with colleagues from 40+ nationalities, where diverse perspectives are valued and teamwork across cultures is the norm. We prioritize professional growth, open dialogue, and creating a strong sense of community. Daily snacks, fresh fruit, great coffee, and access to a subsidized canteen in the building are all part of the experience.

What we’re about

At Queue-it, we help some of the world’s biggest brands like Ticketmaster, Sky Mobile, Hermes and Peach Aviation navigate their busiest days with confidence. Our virtual waiting room technology keeps websites running smoothly during high-traffic events – creating fairer and more reliable online experiences for billions of users.

But we’re more than just software. We’re a global team representing 40+ nationalities across Denmark, the U.S., South Korea, Australia, and Japan. We believe in the power of trust – not only in the digital experiences we protect, but in the culture we build together.

We take a strength-based approach to work, encouraging people to do what they do best and supporting them to thrive. You’ll join a supportive, collaborative environment that values individuality, learning, and connection. And yes – we like to have fun too. From regular social events and celebrations to cultural and learning initiatives, we make time to connect and enjoy the Queue.

We are empowered by trust and strengthened by people.