About us

Queue-it is a Danish tech scale-up that empowers the world’s biggest brands to deliver on their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 50 billion+ users.

Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.

About the role

As a Queue-it Solutions Architect, you’ll play a key role in our continued growth by providing technical recommendations to our enterprise-level customers.

You’ll look under the hood of their web application architecture, figure out which technical/ business issues we can help them solve, and guide them through an ideal implementation of Queue-It.

Responsibilities:

Provide technical guidance. Introduce customers to the product and its capabilities through demo and technical Q&A, and lead onboarding via product integration and optimization.

Investigate and communicate. Translate complex use cases and apply an in-depth understanding of various technology platforms and languages to prescribe and implement the best integration strategy.

Collaborate for success. Work with customers and external technology partners, as well as our full team to ensure successful delivery and integration of our product.

Qualifications

• You're fluent in Japanese and English, and you enjoy connecting with colleagues around the world. You’re excited about the opportunities of being part of a new and growing team to support our APAC customers
• Ability to interface at all levels in an organization, particularly at the Executive level
• Great troubleshooting and analytical skills
• Project/self-management skills and proficiency in handling multiple customers and projects simultaneously
• Excellent communication skills in English; Japanese skills would be a strong advantage

We are looking for someone with:

• 10+ years of working experience with extensive web application development and/or architecture
• In-depth knowledge of high-performance website optimization techniques commonly used in eCommerce platforms and/or ticketing software, such as CDN, caching, load balancing, etc.
• Large strategic enterprise clients and market leaders
• Programming frameworks – JavaScript, .NET, JAVA, or PHP
• eCommerce platforms, such as SAP Hybris, SalesForce, Magento, Shopify, etc. and/or ticketing technology
• CDNs such as Akamai, Cloudflare and/or CloudFront

Why Queue-it is a great place to work:

Growth: Queue-it is still growing and your role will oversee the expansion of the company in your own AU & NZ markets- what an exciting opportunity!

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Diverse & Inclusive: We value differences and adopt a strength-based approach to working; giving you the freedom to work in your own, best-suited style. Furthermore, our typically Danish flat hierarchy (which applies overseas too…) means that your ideas will be valued and heard.

Colleagues & Culture: We host various celebrations and get-togethers across all our offices. Our friendly, and international culture of over 50 nationalities mean that your colleagues will also become your friends.

About the office

Located in Hurstville in a modern and new multi-story tower on the main southern rail line, Queue-it offers modern amenities, collaborative spaces, and quiet zones to suit all work styles. Local access to the very diverse Hurstville precinct with numerous lunch and shopping options, a beverage-stocked fridge, and plenty of snacks to keep you fuelled through the day!

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Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression or disability.