About us

Queue-it is a Danish tech scale-up that empowers the world’s biggest brands to deliver on their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 50 billion+ users.

Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.

About the role

As Solutions Engineer, you primarily focus on the technical onboarding of new clients with additional support afterwards. You engage with the client’s web specialists to understand their technical setup. This knowledge, you use to develop a plan on how to implement our solution – and you see it through with good help from your experienced and skilled colleagues.

Responsibilities:

Introduce customers to the product and its capabilities through demo and technical Q&A.

Engage with customer's web tech specialists – understand their use case and technical setup.

Support client integration/optimization including best implementation strategies.

Provide technical solutions for our customers.

Understand various technology platforms and languages.

Qualifications:

• 3-5 years minimum in a similar role
• Bachelor’s degree or equivalent education or experience
• Experience in market development and ability to deal with SMBs through to government and corporate accounts
• Proven technical capabilities at desktop and SaaS technology understanding levels

We are looking for someone with:

• An IT oriented education

• Experience from working with web application development or architecture

• Knowledge of website optimization techniques commonly used in e-commerce platforms and/or ticketing software, such as caching, load balancing, etc.

• Basic programming experience with one of: js/.net/java/php/…

• Knowledge of CDNs such as Akamai, Cloudflare OR CloudFront is an advantage

Why Queue-it is a great place to work:

Growth: Queue-it is still growing, and your role will oversee the expansion of the company in your own AU & NZ markets- what an exciting opportunity!

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Diverse & Inclusive: We value differences and adopt a strength-based approach to working; giving you the freedom to work in your own, best-suited style. Furthermore, our typically Danish flat hierarchy (which applies overseas too…) means that your ideas will be valued and heard.

Colleagues & Culture: We host various celebrations and get-togethers across all our offices. Our friendly, and international culture of over 50 nationalities mean that your colleagues will also become your friends.

About the office

Located in Hurstville in a modern and new multi-story tower on the main southern rail line, Queue-it offers modern amenities, collaborative spaces, and quiet zones to suit all work styles. Local access to the very diverse Hurstville precinct with numerous lunch and shopping options, a beverage-stocked fridge, and plenty of snacks to keep you fuelled through the day!

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Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression or disability.