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You’ve got a technical mind and a gift for customer support. We’re a global tech scale-up bringing fairness to the internet, billions of users at a time. Let's team up and do great things.
Queue-it is a tech scale-up that helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 50 billion+ users. At Queue-it, we are a diverse team coming from 50 different countries with offices in Denmark, the U.S., and Australia.
About the role
As a Queue-it Solutions Architect, you’ll play a key role in our continued growth by providing technical recommendations to our enterprise-level customers.
You’ll look under the hood of their web application architecture, figure out which technical and business issues we can help them solve, and guide them through an ideal implementation of Queue-It.
Provide technical guidance. Introduce customers to the product and its capabilities through demo and technical Q&A, and lead onboarding via product integration and optimization.
Investigate and communicate. Translate complex use cases and apply an in-depth understanding of various technology platforms and languages to prescribe and implement the best integration strategy.
Collaborate for success. Work with customers and external technology partners, as well as our full team to ensure successful delivery and integration of our product.
We are looking for someone with
In-depth knowledge of HTTP Client-Server communication
Great troubleshooting and analytical skills
Excellent communication skills in English (Danish not required)
Ability to interface at all levels in an organization, particularly at the Executive level
Project management skills
Proficiency in handling multiple projects and customers simultaneously
10+ years of working with extensive web application development or architecture
In-depth knowledge of high-performance website optimization techniques commonly used in eCommerce platforms and/or ticketing software, such as caching, load balancing, etc.
Preferred candidates will have experience with
Large strategic enterprise clients and market leaders
eCommerce platforms, such as SAP Hybris, Magento, Shopify, etc. and/or ticketing technology
CDNs such as Akamai, Cloudflare and CloudFront
Multiple language proficiencies
Hear more about this job!
Interview with James Beal, Director of Technical Engagement North America
For questions or to hear more about the role please contact Adam Jakab, Solutions Team Lead via email: firstname.lastname@example.org
Why Queue-it is a great place to work
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice so that others can find theirs. In a company with 50+ nationalities, you will be able to enjoy a truly intercultural and inclusive environment.
About the office
Located in the heart of Copenhagen, the Queue-it headquarters offers modern amenities, collaborative spaces, and quiet zones to suit all work styles – plus yoga, games, ping pong, foosball, PS4, social events, and great coffee, lunch, & snacks!