About us

Queue-it is a Danish tech scale-up that empowers the world’s biggest brands to deliver on their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 35 billion+ users.

Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.

About the role

As a Queue-it Solutions Architect, you’ll play a key role in our continued growth by providing technical recommendations to our enterprise-level customers.

You’ll look under the hood of their web application architecture, figure out which technical/ business issues we can help them solve, and guide them through an ideal implementation of Queue-It.

Responsibilities

Provide technical guidance. Introduce customers to the product and its capabilities through demo and technical Q&A, and lead onboarding via product integration and optimization.

Investigate and communicate. Translate complex use cases and apply an in-depth understanding of various technology platforms and languages to prescribe and implement the best integration strategy.

Collaborate for success. Work with customers and external technology partners, as well as our full team to ensure successful delivery and integration of our product.

Qualifications

• Ability to interface at all levels in an organization, particularly at the Executive level
• Great troubleshooting and analytical skills
• Project/self-management skills and proficiency in handling multiple customers and projects simultaneously
• Excellent communication skills in English; Japanese skills would be a strong advantage

We are looking for someone with

• 10+ years of working experience with extensive web application development and/or architecture
• In-depth knowledge of high-performance website optimization techniques commonly used in eCommerce platforms and/or ticketing software, such as CDN, caching, load balancing, etc.

Preferred candidates will have experience with

• Large strategic enterprise clients and market leaders
• Programming frameworks – JavaScript, .NET, JAVA, or PHP
• eCommerce platforms, such as SAP Hybris, SalesForce, Magento, Shopify, etc. and/or ticketing technology
• CDNs such as Akamai, Cloudflare and/or CloudFront

What we offer

• The opportunity to be part of a fast-growing Scandinavian scale-up via Sydney
• A lot of personal responsibility and trusting cooperation in your team and beyond
• A steep learning curve and many training opportunities
• Fun in a highly motivated, global, and diverse team
• Flexible remote-work policy

Hear more about this job!

Interview with James Beal, Director of Technical Engagement North America

Why Queue-it is a great place to work

Continuous learning. You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you. We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Diverse and inclusive culture. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. In a company with 50+ nationalities, you will be able to enjoy a truly intercultural and inclusive environment.

With your technical know-how, you’ll make enterprise-level customers happy by knowing what they need before they do, and recommending the perfect fix. We're growing fast, and we need your help to keep us moving in the right direction. 

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Apply today!

• Due to GDPR regulations, we cannot accept applications/CVs via email. Please apply online to be considered.
  
• Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.