People & Culture Manager

As Queue-it's P&C Manager, you will be responsible for scaling the Queue-it team, building a culture that will attract top talent, and supporting the organization through several milestones.
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About us: Queue-it is a tech scale-up which helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for billions of users. At Queue-it, we are a diverse team coming from 50+ different countries with offices in Denmark, US and Australia.

About the role: Our people are our greatest asset. We approach HR at Queue-it the same way that we approach everything else. We take complex issues and create extraordinary solutions that our team love. From on-boarding flows to coaching and development, our goal is to create a partnership with our teams that is people-centric and value adding.

As Queue-it's People and Culture Manager, you will be responsible for scaling the Queue-it team, building a culture that will attract top talent, and supporting the organization through several major milestones. Your day-to-day will include optimizing for growth through hiring and people development while also minimizing risks related to turnover and compliance. You’ll partner closely with our HR team in Denmark and US.

As Queue-it's People and Culture Manager, your responsibilities will include:

  • Scaling Queue-it in Minneapolis: You will grow the team by playing a hands-on role in filling openings, sourcing top talent, and building long-term People & Talent roadmap that will help Queue-it meet its strategic business goals.
  • People partnership: You will develop leadership capacity & align on strategic priorities with the leadership team and other managers in Denmark and US.
  • Talent mapping & restructuring: You will partner with Managers to make necessary structural changes, and map Queue-it’s growth over the next few years.
  • HR policy & compliance: You will ensure Queue-it’s employment contracts, termination processes, and handbook policies are compliant with US regulations.
  • Employee Engagement: You will make sure our employees get a feeling of pride and loyalty while they are working for Queue-it. You will be also involved in organizing employee engagement activities.
  • Performance Management: You will be responsible for employee lifecycle and will be monitoring professional development, training, and performance reviews of employees.

We are looking for someone who:

  • Has 5+ years of previous professional experience in recruitments as well as Human resources.
  • Has previous experience working cross functionally with different departments and stakeholders.
  • Has proven expertise with employee relations, performance, legislation and compliance.
  • Has demonstrated success building strong professional relationships with employees and leaders in a fast-paced environment.
  • Is proficient using Microsoft Office Suite.

To Qualify for the role you:

  • Have excellent interpersonal and communication skills (both written and verbal).
  • Are articulate and comfortable interfacing with all levels in an organization.
  • Enjoy creating an invaluable employee experience.
  • Have the ability to think on your feet and are motivated by helping create positive business impacts. 
  • Have proficiency in understanding emotional intelligence and business acumen.
  • Are a motivated self-starter who can work independently.

Why you will love working with Queue-it:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Additional information

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